1. Check your connection Not on Wi-Fi? Make sure mobile data is turned on for the Kickbase app. This is the #1 cause of login problems.
2. Check how you signed up Signed up with Apple, Google, Facebook, or your MLS ID? Use that same button to log in, not email and password.
3. Check your email address Your account may be linked to a different email than the one you're trying. Try any other addresses you might have used.
4. Reset your password
On the login screen, tap Forgot Password?
Enter the email you signed up with
Open the link in the email and set a new password
Reset email not showing up? Check your spam folder, confirm mobile data is on, and double-check your email for typos.
5. Still stuck? Email us at support-us@kickbase.com with your username and league name. A screenshot or the Kickbase ID of another manager in your league helps us find your account faster.