1. Check your connection
Not on Wi-Fi? Make sure mobile data is turned on for the Kickbase app. This is the #1 cause of login problems.
2. Check how you signed up
Signed up with Apple, Google, Facebook or your MLS ID? Use that same button to log in. If you used Apple with “Hide My Email”, your account is linked to a hidden Apple address, not your regular email.
3. Check your email address
Your account may be linked to a different email. Try any other addresses you might have used.
4. Reset your password
On the login screen, enter your email and tap “Continue with email”.
Tap “Forgot password?”.
Enter your email again and tap “Request e-mail”.
Open the link in the email and set a new password.
No email? Check your spam folder and make sure mobile data is on.
Please don’t create a new account. It would be completely empty, without your leagues, team or subscription.
Still stuck?
Email us at support-us@kickbase.com with your username and league name. A screenshot helps us find your account faster.