If you’re experiencing problems with your Kickbase account or your subscription, don’t worry, most issues can be fixed quickly with a few simple steps.
1. Try these quick troubleshooting tips
Before reaching out, please try the following:
Reinstall the Kickbase app
Log out of your account and log back in
Reset your internet connection (Wi Fi or mobile data)
If you’re not connected to Wi Fi, make sure mobile data is enabled for the Kickbase app in your phone settings
These steps often resolve common login, loading, or subscription issues.
2. Still need help? Contact our support team
If the issue continues, our Kickbase Fantasy Center support team is happy to assist you.
Just send us an email at:
support-us@kickbase.com
It’s especially helpful if you include the original subscription receipt or invoice in your message, so we can look into your case faster.
We’ll get back to you as soon as possible and help you sort things out. 😊